Returns Policy
Returns Policy: Satisfaction Guaranteed
At Period Prints, we are committed to delivering products that exceed your expectations. However, we understand that circumstances may change. If you're not completely satisfied with your purchase, we offer a hassle-free returns policy to ensure your peace of mind.
60-Day Return Window
You have 60 days from the date of delivery to return your item(s) for a full refund or replacement.
How it Works:
Initiate the Return: Complete the information with any returns form provided with your order, or simply contact us with your order number and the reason for your return.
Receive Instructions: Upon receiving your return request, we'll promptly send you step-by-step instructions on how to return your order. Return is not a problem, but we can often resolve any issue without the necessity of return.
Package Carefully: Repack the item in its original packaging, ensuring it is in the same pristine condition as when you received it.
Return Process: Once we receive your returned order, we'll promptly process your refund or replacement, including any applicable shipping costs.
Refund Timeline: We usually process refunds upon receipt of your return, but you can xpect your refund to be processed within 7 days from the date we receive your return.
Important Information:
Proof of Postage: It's advisable to retain proof of postage for any returned item(s) as we cannot consider claims for goods lost in transit without it.
International Orders: We regret that we are unable to refund shipping costs for orders delivered outside the UK, unless the product is faulty or damaged.
Exchange Policy: We only offer replacements for returned items; exchanges for different products are not available.
Comments, Complaints, and Feedback:
At Period Prints, your feedback is invaluable to us. Whether it's praise or criticism, we're here to listen and improve. If you have any comments, complaints, or feedback regarding your order, please don't hesitate to reach out to us.
Contact us at:
Email:info@periodprints.com
We aim to respond to all inquiries within 1 working day.
RETURN ADDRESS:
92 Greenfield Road
London N15 ER
United Kingdom
Thank you for choosing Period Prints. We appreciate your trust and look forward to serving you again in the future.
